INVOICE MANAGEMENT ANALYSIS AT PT PERTAMINA EP CEPU USING P2P SYSTEM

Abstrak

Penelitian ini mengkaji sistem manajemen faktur di PT Pertamina EP Cepu, khususnya implementasi sistem Procure-to-Pay (P2P). Tujuannya adalah memahami operasi sistem, mengidentifikasi tantangan, menganalisis alur proses manajemen faktur dan memberikan rekomendasi untuk kemungkinan perbaikan di dalam sistem. Dengan pendekatan deskriptif kualitatif melalui analisis dokumen, wawancara, dan observasi, penelitian menemukan tantangan seperti ketidaksesuaian faktur dan pesanan, pembaruan lokasi vendor, keterlambatan dokumen, kesalahan sistem, dan kurangnya pemahaman pengguna. Rekomendasi mencakup peningkatan otomatisasi, komunikasi dengan vendor, persetujuan otomatis, keamanan data, dan pelatihan karyawan. Penelitian ini memberikan wawasan untuk perbaikan manajemen faktur di sistem P2P PT Pertamina EP Cepu.

This research examines the invoice management system at PT Pertamina EP Cepu, particularly the implementation of Procure-to-Pay (P2P) system. The objective is to understand the system's operation, identify challenges, analyze the flow of the invoice management process and give suggestions for possible improvements in the system . Using a qualitative descriptive approach through document analysis, interviews, and observations, the study identifies challenges such as discrepancies between invoices and orders, vendor location updates, document submission delays, system errors, and lack of user understanding. Recommendations include enhancing automation, vendor communication, automated approvals, data security, and employee training. This research provides insights for improving invoice management within PT Pertamina EP Cepu's P2P system.